Terms of Service

Prosper RED Management LLC
Effective Date: June 19, 2025

Last Updated: June 19, 2025

1. ACCEPTANCE OF TERMS

By accessing our website, using our services, or providing your contact information to Prosper RED Management LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

By using our services, you consent to our Privacy Policy and the collection and use of your information as described therein.

2. COMPANY INFORMATION

Prosper RED Management LLC

Address: 3200 Club House Dr, Suite 125, Lehi, UT 84043

Phone: (801) 618-4894

Email: [email protected]

3. SERVICES PROVIDED

We provide property management services including:

  • Residential rental management

  • Short-term/nightly rental management

  • Commercial property management

  • HOA management and administration

  • Maintenance coordination services

  • Leasing services

  • Tenant screening and placement

4. SMS/TEXT MESSAGING TERMS

4.1 Consent to Text Messages

By providing your mobile phone number, you consent to receive text messages from Prosper RED Management LLC including:

  • Appointment confirmation and reminders

  • Rent payment reminders and confirmations

  • Maintenance and inspection scheduling

  • Account alerts and notifications

  • Emergency communications

  • Service-related updates

4.2 Opt-Out Instructions

You can opt out at any time by:

Important: Opting out may affect our ability to provide timely service notifications.

4.3 Message Frequency and Costs

  • Message frequency varies based on account activity (typically 1-15 messages per month)

  • Standard messaging and data rates apply

    We do not charge fees for text messaging services

4.4 SMS Data Protection

Your mobile phone number and SMS opt-in consent will not be shared with third parties for marketing purposes. SMS data may only be shared with service aggregators and providers necessary to deliver text messages.

5. WEBSITE TERMS

5.1 Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You will not:

  • Use our services for any illegal or unauthorized purpose

  • Interfere with or disrupt our services or servers

  • Attempt to gain unauthorized access to our systems

  • Transmit any harmful or malicious code

5.2 Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Prosper RED Management LLC and protected by copyright and other intellectual property laws

6. PRIVACY AND DATA PROTECTION

6.1 Privacy Policy Incorporation

Our Privacy Policy is incorporated into these Terms of Service by reference. By using our services, you acknowledge that you have read and agree to our Privacy Policy.

6.2 Information Collection and Use

We collect and use your personal information as described in our Privacy Policy to provide property management services, communicate with you, and comply with legal requirements.

6.3 SMS Data Protection Commitment

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text message services.

7. CUSTOMER SUPPORT

For customer support, questions, or concerns:

Phone: (801) 618-4894

Email: [email protected]

Address: 3200 Club House Dr, Suite 125, Lehi, UT 84043

Business Hours: Monday-Friday, 8:00 AM - 5:00 PM MST

8. DISCLAIMERS AND LIMITATIONS

8.1 Service Availability

We strive to provide continuous service but do not guarantee that our website or services will be available at all times. We may suspend or terminate services for maintenance, updates, or other reasons.

8.2 Limitation of Liability

To the maximum extent permitted by law, Prosper RED Management LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

8.3 Property Management Services

Our property management services are subject to separate written agreements. These Terms of Service govern your use of our website and general interactions with our company.

9. CONSENT AND ACKNOWLEDGMENT

9.1 Informed Consent

By using our services, you acknowledge that:

  • You have read and understand these Terms of Service

  • You have read and understand our Privacy Policy

  • You consent to the collection and use of your information as described

  • You understand your rights regarding SMS communications and opt-out procedures

9.2 Customer Awareness Responsibility

We are committed to ensuring our customers are aware of and consent to our terms and privacy practices. We provide clear information about:

  • How we collect and use personal information

  • SMS messaging practices and opt-out procedures

  • Your rights and choices regarding your information

  • How to contact us with questions or concerns

10. OPT-OUT AND COMMUNICATION PREFERENCES

10.1 Email Communications

To opt out of email communications:

  • Click the unsubscribe link in any email

  • Email us at: [email protected]

  • Call us at: (801) 618-4894

10.2 Text Message Opt-Out (Repeated for Emphasis)

REPLY "STOP" TO ANY TEXT MESSAGE TO OPT OUT

OR CONTACT US AT (801) 618-4894

11. LEGAL COMPLIANCE

This Privacy Policy complies with:

  • A2P 10DLC messaging requirements

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

  • Utah Consumer Privacy Act

  • Fair Housing Act

  • Other applicable federal and state laws

12. CHANGES TO TERMS

We may update these Terms of Service as needed to reflect changes in our services or legal requirements. We will notify users of material changes by:

  • Posting updated terms on our website

  • Sending email notifications to registered users

  • Providing at least 30 days' notice before changes take effect

Continued use of our services after changes take effect constitutes acceptance of the updated terms.

13. GOVERNING LAW

These Terms of Service are governed by the laws of the State of Utah. Any disputes will be resolved in the courts of Utah County, Utah.

14. SEVERABILITY

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. CONTACT INFORMATION

For all inquiries regarding these Terms of Service:

Prosper RED Management LLC

3200 Club House Dr, Suite 125

Lehi, UT 84043

Email: [email protected]

Phone: (801) 618-4894

16. EFFECTIVE DATE

These Terms of Service are effective as of June 19, 2025 and supersede all previous versions.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

© 2025 Prosper RED Management LLC. All rights reserved.